Tanggung Jawab

Deskripsi Pekerjaan

Persyaratan

• Minimum 2 years' experience as a Guest Service Agent or a similar role, with at least 1 year in a supervisory or senior capacity
  
• Advanced proficiency in PMS systems (VHP) with a deep understanding of room blocking and inventory management functions
• Strong knowledge of hotel accounting, auditing, and cash handling procedures.
• Strong command of English, proficiency in additional languages is a significant advantage
• Exceptional decision-making and problem-solving abilities under pressure.
• Excellent communication and conflict resolution skills